Refund policy

At Ridge Hour, we want you to love your gear as much as you love the trail. If something's not right, we'll make it right.

We offer refunds for:

  • Items sent incorrectly
  • Damaged or defective products

Refund requests must be made within 30 days of the purchase date.

To request a refund, contact us at support@ridgeclub.com with your order number and a brief description of the issue.

This Refund Policy may be updated at any time without prior notice. For the most current version, reach out to support@ridgeclub.com.

For best long-term results, check out the washing and care instructions included with your purchase — a little care goes a long way, on the trail and off it.